Frequently Asked Questions
Everything you need to know about fit, installation, cleaning, shipping, and returns.
The UStop Pee Stopper is a one-piece urine deflector that fits securely onto the front rim of a standard toilet seat. It closes the small gap between the seat and the bowl, so urine is guided down into the toilet instead of dripping onto the floor, the base of the toilet, or your clothing. It requires no tools, no adhesive, and no permanent modification to your toilet.
UStop is engineered to fit most standard residential toilet seats. The inner clip opening measures 75mm (2.9") wide and 23mm (0.9") tall. Before you buy, measure the front lip of your toilet seat where it meets the bowl to confirm it falls within these dimensions. If your seat has an unusually thick or oddly shaped front rim, the fit may vary.
Yes. UStop simply clips onto the front of your toilet seat by hand in a matter of seconds — no screws, no glue, and no special tools. Because it is a single molded piece, there is nothing to assemble. You can remove and reposition it just as easily.
Yes. UStop is designed with a low profile so the toilet lid closes normally once the deflector is clipped into place. You will not need to remove it between uses.
UStop is fully reusable. It is made from a durable, flexible, wipeable material designed to be cleaned and used again and again. Simply rinse it under water or wipe it down with a bathroom cleaner as part of your normal cleaning routine.
Remove it from the toilet seat, rinse thoroughly under warm running water, and wipe with a mild soap or bathroom-safe disinfectant. Allow it to air dry before reattaching. We recommend cleaning it during your regular bathroom cleaning routine, or more often for shared or high-traffic bathrooms.
UStop uses a translucent, low-profile design that blends in with most toilet seat colors, making it far less noticeable than bulkier splash guards on the market. Most people will not notice it is there.
UStop is popular with households looking to reduce daily bathroom cleanup, parents of boys learning to use the toilet, caregivers supporting aging parents or family members with mobility or aim-related challenges, and anyone who simply wants a cleaner, drier, less embarrassing bathroom experience.
UStop is made from body-safe, non-toxic material and is intended for use by adults and older children under adult supervision. As with any bathroom accessory, use caution with young children and individuals who may not use the toilet independently. Do not use the product if it does not fit your toilet seat snugly.
If the product does not sit securely and snugly on your toilet seat after installation, we recommend not using it and contacting our support team at support@ustop.shop. Please see our Refund Policy for details on returns for fit-related issues.
Orders are typically processed within 1–2 business days. Once shipped, delivery within the United States generally takes 3–7 business days, and delivery to Canada generally takes 5–12 business days depending on your location. You will receive a confirmation email with tracking information as soon as your order ships.
We charge one flat shipping rate of $7.00 per order to the United States and Canada, no matter how many units you order in a single purchase.
Yes. UStop ships to addresses across the United States and Canada using the same flat-rate shipping fee.
We want you to be satisfied with your purchase. If your UStop Pee Stopper arrives damaged, defective, or is not as described, contact us within 30 days of delivery for a replacement or refund. Please review our full Refund Policy page for complete details and eligibility requirements.
Absolutely. Many customers order multiples for more than one bathroom in the home, as a gift, or to keep a spare on hand. Use the quantity selector on the product page to add more than one unit to your order.
Yes. All transactions on ustop.shop are processed through encrypted, PCI-compliant checkout technology. We do not store your full payment card details on our servers.
